FAQs
What makes Indo Bio Organics products truly organic?
🌱 All our products are made using certified organic ingredients, free from synthetic chemicals, pesticides, and GMOs. We follow strict quality standards and sustainable practices from sourcing to packaging.
Are your products safe for sensitive skin or allergies?
🍃 Yes, our products are formulated with natural, hypoallergenic ingredients. However, we recommend doing a patch test before full use, especially if you have known sensitivities.
Where do you ship your products?
📦 We currently ship across Canada and the USA. We offer standard and express delivery options at checkout.
How long does delivery take?
🚚 Orders are typically processed within 1–2 business days. Delivery within Canada takes 3–7 business days, and to the USA, 5–10 business days depending on location.
Are your products cruelty-free and vegan?
🐰 Absolutely! All Indo Bio Organics products are cruelty-free, and many are 100% vegan. Product pages clearly mention if any item contains bee-based ingredients.
What is your return and refund policy?
🔄 We offer a 7-day return policy on unopened, unused products. If you're not satisfied, contact our support team, and we'll guide you through the refund or exchange process.
How can I track my order?
📬 Once your order is shipped, you’ll receive a tracking link via email. You can also log into your account on our website to check your order status.
